Custom reversible hats, jewellery and hair scrunchies are non refundable.
If you purchase an item and in the unlikely event that you do not want/need your item anymore I do accept returns but you, the buyer must pay the return postage costs.
I do not accept refunds more than 30 days after the item has been purchased.
If your order is damaged in any way, please contact me within 14 days of the purchase date with photos of the damage. I cannot give refunds for damaged items past this time. Thank you.